use case

Lead Generation

Acquire potential customers with MyAiP Chat and track them to create the business strategy that best aligns with your goals.

Collect data efficiently with an intelligent chatbot
Use the dashboard integrated with your CRM to visualize and map data
Extract data in bulk and save it locally for processing
Plan your business strategy using trend indicators

The Use Case

Sofia, a Sales Consultant at an insurance group in Padua, is actively monitoring the latest lead trends on the company's website with the goal of creating highly targeted policy offers for the motorcycle customer segment.

Find out how MyAiP Chat can help her in gathering leads and planning an effective business strategy.

step 1/4

Activate MyAiP Chat on all your business channels.

The company Sofia works for uses MyAiP Chat, the advanced ChatBot integrated into the company's website and social channels, to collect lead data.
The ChatBot interacts naturally with customers and prospects, helping them to better define their needs, going so far as to suggest products and services in line with their requirements.
Through dialogue with users, MyAiP Chat acquires key information regarding the habits and socio-demographic profile of leads.

step 2/4

Collect data in a targeted and efficient manner.

Sofia, by analyzing the data collected by MyAiP Chat across all the channels in which the company is present, has a clear and comprehensive view of the needs and characteristics of the audience.
Users interested in two-wheeler policies, through interaction with the ChatBot, provide all the data useful for Sofia to generate charts and accurately identify the habits and needs of prospects.

step 3/4

View leads in a single database.

Sofia accesses the corporate CRM dashboard, where she finds a centralized repository containing all leads collected by MyAiP Chat. The automated centralization of data allows her to gain a comprehensive view of customer and prospect needs so that she can effectively target business strategies.
Sofia can also download the entire database into an Excel file for local storage.

step 4/4

Analyze trends and plan strategy.

The MyAiP Chat dashboard offers a simple and intuitive interface, based on customizable widgets, for tracking leads. Sofia can then filter and aggregate the collected data to activate strategies and campaigns targeted on the specific needs of the identified target audience.

Summary

How can MyAiP Chat help you?

It is based on the vocabulary and syntax 
of the Italian language
and is also available in an English version.

It can be integrated with major text messaging services, such as Facebook Messenger, Telegram, WhatsApp, Skype, Google Assistant and Amazon Alexa.

It leverages a Training Center consisting of humanists and psychologists, which ensures constant optimization of Machine Learning processes.

Provides a personalized and contextualized Customer Experience
by learning the context and memorizing conversations.

Sends Push notifications to specific user segments, moving from broadcast communication extended to all to highly profiled communication.

It allows performance to be monitored through a Dashboard both in terms of quantity, monitoring the number of chats, and in terms of topics, with KPIs that can be configured according to user requests.

MyAiP Chat is an artificial intelligence capable of interacting textually, just like a human, with users and customers.
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