Optimize Credit Recovery with MyAiP Chat: increase collection rates and improve customer satisfaction.
Katia, credit manager of a leading telecommunications company, noted a major discrepancy between the excellent cross-selling performance of the sales force and the quarter's revenue.
Delinquencies and delays in the small business segment are very high, and this is partly attributable to the large number of contracts signed without direct debits to current accounts.
Find out how MyAiP Chat can help in solving its customers' problems.
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It is based on the vocabulary and syntax
of the Italian language and is also available in an English version.
It can be integrated with major text messaging services, such as Facebook Messenger, Telegram, WhatsApp, Skype, Google Assistant and Amazon Alexa.
It leverages a Training Center consisting of humanists and psychologists, which ensures constant optimization of Machine Learning processes.
Provides a personalized and contextualized Customer Experience
by learning the context and memorizing conversations.
Sends Push notifications to specific user segments, moving from broadcast communication extended to all to highly profiled communication.
It allows performance to be monitored through a Dashboard both in terms of quantity, monitoring the number of chats, and in terms of topics, with KPIs that can be configured according to user requests.
